Company Policy

Elk County Foods Ridgway & Johnsonburg
Serving Elk County, Pennsylvania

1. Our Purpose

At Elk County Foods, we are proud to serve the communities of Elk County with fresh, high-quality groceries and household essentials. As a locally operated grocery store chain, we are committed to food safety, customer service excellence, regulatory compliance, and community support.

2. Our Mission and Values

We are guided by the following principles:

  • Providing fresh, safe, and affordable food
  • Supporting Pennsylvania farmers and regional suppliers
  • Maintaining clean, welcoming, and accessible stores
  • Treating customers and employees with respect and fairness
  • Operating responsibly within our local communities

3. Food Safety & Regulatory Compliance

Food safety is our highest priority. Our stores comply with all applicable federal, state, and local regulations, including oversight from the:

  • Pennsylvania Department of Agriculture
  • Pennsylvania Department of Health
  • Local municipal and county health authorities

We adhere to:

  • The Pennsylvania Food Code
  • Safe food storage, handling, and temperature control requirements
  • Sanitation standards for produce, meat, seafood, bakery, deli, and prepared foods
  • Employee hygiene and food handler training standards
  • Proper allergen labeling and consumer information

We cooperate fully with inspections and maintain all required retail food facility licenses.

4. Pennsylvania Alcohol Sales Compliance (If Applicable)

If alcohol is sold at select locations, we strictly comply with regulations of the:

  • Pennsylvania Liquor Control Board

We ensure:

  • Proper licensing and permitting
  • Responsible alcohol sales practices
  • Age verification in compliance with Pennsylvania law
  • RAMP training for alcohol service

5. Employment Law Compliance

We comply with all federal and Commonwealth of Pennsylvania labor laws, including:

  • Pennsylvania Minimum Wage requirements
  • Overtime and wage payment regulations
  • Child labor laws
  • Workers’ compensation requirements
  • Workplace safety standards under OSHA

We maintain a workplace free from discrimination and harassment and comply with applicable equal employment opportunity laws.

6. Workplace Health & Safety

We are committed to providing a safe environment for employees and customers by:

  • Following occupational safety standards
  • Maintaining safe equipment and store facilities
  • Training employees in proper lifting, machinery operation, and emergency procedures
  • Keeping walkways clear and stores hazard-free, especially during Pennsylvania winter weather conditions

Incidents or unsafe conditions are promptly addressed and investigated.

7. Pricing Integrity & Consumer Protection

We comply with Pennsylvania consumer protection laws, including fair pricing and advertising standards.

We ensure:

  • Accurate shelf pricing and register pricing
  • Transparent promotional advertising
  • Clear return and refund procedures
  • Prompt correction of pricing discrepancies

Customer trust is fundamental to our business.

8. SNAP & WIC Participation

Where applicable, our stores accept:

  • SNAP (Supplemental Nutrition Assistance Program) benefits
  • WIC (Women, Infants, and Children Program) benefits

We follow all federal and Pennsylvania program regulations to ensure compliance and proper benefit processing.

9. Data Privacy & Payment Security

We respect and protect customer and employee information.

We:

  • Secure payment transactions in accordance with industry security standards
  • Restrict access to confidential information to authorized personnel only

10. Environmental Responsibility

As members of the Elk County community, we strive to reduce our environmental impact by:

  • Minimizing food waste through donations to local food banks and community organizations
  • Encouraging reusable bags and responsible packaging
  • Recycling cardboard, plastics, and other materials when feasible
  • Promoting energy-efficient store operations

11. Community Commitment

We are proud to support the communities of Elk County through:

  • Partnerships with local farmers and food producers
  • Participation in local events and school programs
  • Support of charitable and nonprofit organizations
  • Emergency response cooperation during severe weather or community needs

12. Code of Conduct

All employees and representatives are expected to:

  • Act honestly and ethically
  • Follow all applicable laws and store policies
  • Treat customers and coworkers with professionalism and respect
  • Avoid conflicts of interest
  • Protect company assets

We maintain a zero-tolerance policy toward theft, fraud, harassment, violence, or retaliation.

13. Reporting Concerns

Employees, customers, or community members may report concerns regarding food safety, workplace issues, or policy violations by contacting:

All reports are treated confidentially and investigated appropriately.

14. Policy Updates

This policy may be updated periodically to reflect changes in Pennsylvania law, local regulations, or company practices. The most current version will always be available on our website.

Last Updated: February 17, 2026